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To promote the health and safety of our university community, UC currently has a mandatory mask requirement for all buildings on campus for faculty, staff, students, and visitors. Additionally, successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by November 15, 2021. Newly hired individuals will be required to provide proof of their COVID-19 vaccination. There is an opportunity to request an exemption from the vaccine requirement for medical reasons, sincerely held reasons of conscience, or religious beliefs.

Success Coach, College of Arts & Sciences, Advising Office

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL


You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department.


Founded in 1819, the University of Cincinnati embarks upon its third century – building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here. Underscoring the power of creativity, ingenuity, invention and inclusion, what’s Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America’s top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as “the most ambitious campus design program in the country.

Job Overview

The College of Arts & Sciences invites applications for two Success Coach positions to work in our Academic Services Advising Office.  These new positions will provide support and outreach for students toward college success including support and referrals in academic, financial, and social contexts.

Essential Functions

  • Provide personalized outreach routinely – such as phone calls, text messages and emails – regarding high school to college enrollment transition, registration, advising, financial aid, and personal responsibility.
  • Meet 1:1 monthly with each student to provide specific support or assistance on an individual basis; refer students to applicable support resources.
  • Check academic and financial status of students and follow up as needed.
  • Facilitate up to four (4) sections of bi-weekly zero credit hour courses or workshop series for a group of approximately 20 students each on topics including navigating financial aid, personal goal setting, time and task management, physical and emotional wellness, etc.
  • Maintain data on outreach, student interactions and engagement in the coaching program through UC appointment scheduling system and student information system.
  • Facilitate monthly cohort celebrations/socials.
  • Participate in meetings pertinent to program planning, modification and continuous improvement.
  • Perform related duties based on departmental need.

Required Education

Bachelor's Degree.

Required Experience

  • One (1) year of experience working with college students or within higher education.
  • Demonstrated experience working with ethnically and culturally diverse students or populations in a college or university setting.
  • Knowledge of educational barriers facing underrepresented students.
  • Comfortable with the use of technology including Microsoft Office applications and social media.

Additional Qualifications Considered

  • Ability to create partnerships at the university and in surrounding local communities.
  • Demonstrated program/event planning and management experience.
  • Exhibit a collaborative and team building approach, as well as an innovative approach to student activities coordination and facilitation.

Physical Requirements/Work Environment

  • Office environment/no specific unusual physical or environmental demands.

Additional Information

  • These positions are 75% FTE and require full-time work (40-hours per week) from August through April, and require no work during the months of May, June and July
  • These benefits-eligible, hourly positions will pay between $20-$21 per hour; are 75% FTE; and pay on a bi-weekly payroll schedule.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range, depending on the candidate's experience. Please see the Additional Information section for more details.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.


REQ: 72522 


Success Coach, College of Arts & Sciences, Advising Office

Date:  Nov 18, 2021

Cincinnati, OH, US

Facility:  Main Campus

Nearest Major Market: Cincinnati

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