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Program Coordinator, UC International Admissions Operations

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

 

Job Overview

The International Admissions Office is seeking a Program Coordinator to report directly to the Assistant Director of International Undergraduate Admissions. The Program Coordinator will work closely with the International Admissions operations team in gaining knowledge of policies and regulations that pertain to international admissions and assist in the creation of efficient processes and procedures for application processing in Slate and the UC Student Information System (A PeopleSoft product called Catalyst).
This Program Coordinator will work within the Slate, Catalyst, and other university systems to facilitate the efficient processing of international applications. The position will be responsible for managing the flow of applications and troubleshooting issues related to application processing in tandem with the Slate Administrator and International Admissions staff.

 

The Program Coordinator will also be responsible for the initial screening and assessing of all international applications regarding completeness and prepare the files for review. The Program Coordinator will manage communication with international applicants who are asked to provide additional documentation during international credential evaluation. This position will manage processes that allow for the student’s application to move towards completion, including but not limited to: reviewing and approving requests for term and/or major changes, requesting outstanding applicant materials, responding to internal and external inquiries on application status, and generating periodic reports on the status of applications, missing materials, and communication efforts. This position will also assist with application file review and in other areas related to international recruitment and prospect management. The Program Coordinator will provide excellent customer service to prospective and admitted students by assisting with walk-in traffic, answering questions, answering telephone calls, and responding to email inquiries. This position will assist in managing filing and perform other administrative tasks as needed.

 

The Program Coordinator may be required to work sponsored events in the evenings, weekends, and overnight as required. The person in the position will need to be physically able to transport basic supplies and materials to and from sponsored events. Position will need to attend meetings and related functions and some domestic or international travel may also be required.

 

This position will have the option of a hybrid work schedule (2 days in the office/3 days work from home) for those with a residence within OH/IN/KY following 90 days of training. Residence must be in the tri-state area within reasonable distance to UC Main Campus to have ability to report to campus as required. Remote work arrangements are subject to change in accordance with university policies.

 

This position will be for three years and renewal is possible based on continued funding and satisfactory performance.

Essential Functions

  • Design/create and conduct seminars, classes, workshops or programs.
  • Develop program objectives and monitor quantitative and qualitative data on progress toward objectives. Review objectives to identify problems and solutions, prioritize solutions and develop action steps for program improvement.
  • Provide financial administrative support for program initiatives.
  • Develop, administer and analyze assessment/evaluation questionnaires. Compile statistics and prepare reports.
  • Develop and implement marketing strategies to recruit students and program participants.
  • Interact with staff faculty, external agencies and other university departments.
  • May conduct research and analyze relevant literature, other benchmark information to develop grant proposals, new program ideas and propose program changes.
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).

 

Required Education

  • Bachelor's Degree.
  • Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered

  • Experience in data entry with attention to detail.
  • Proficient in calculating grade point averages of secondary and tertiary education systems across various countries.
  • Skilled at scanning and processing transcript and test score documents.
  • Experience building effective working relationships and open communication with students, staff, faculty and University leadership.
  • Ability to communicate effectively in writing and verbally to diverse audiences including but not limited to administrators, faculty, students, families, counselors, and staff.

Physical Requirements/Work Environment

  • Office environment/no specific unusual physical or environmental demands.

Application Process

Interested and qualified applicants must apply online and include:

  • A cover letter of interest.
  • A current CV/Resume.
  • List of three references.
  • Applications without a cover letter, CV/Resume or references will not be considered for the position.
     

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range of $35,568 - $38,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.

 

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 83463 

 

Program Coordinator, UC International Admissions Operations

Date:  Jul 29, 2022
Location: 

Cincinnati, OH, US

Facility:  Main Campus


Nearest Major Market: Cincinnati

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