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Ombudsman - Student Affairs

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Date: Aug 16, 2017

Location: Cincinnati, OH, US

University Ombuds, Division of Student Affairs University of Cincinnati is seeking an Ombudsman.  The Office of the University Ombuds is a safe place for all members of the UC community to talk about university related conflicts, issues or concerns. Our mission is to respond to the concerns of the university students, faculty and staff. We examine complaints, refer problems to other university offices and offer mediation and conflict resolution services.


Essential Function: Under general supervision from a designated administrator, direct, manage and supervise the responsibilities of the Office of the Ombuds, which include the investigation and mediation of complaints and grievances, research projects, policy recommendations, and administrative activities.


Characteristic Duties • Direct the Investigation and mediation of complaints and grievances, research projects, policy recommendations and administrative activities. • Maintain records of casework. • Prepare and deliver presentations to groups in connection with the activities of the Office of Ombuds. • Attend and participate in University policy meetings. • Recommend policies and procedures. • Develop budget request and written narrative. • Develop reports on institutional improvements. • Provide direct supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). • Perform related duties based on departmental need.


Minimum Qualifications • Bachelor's degree with five (5) years of experience; -OR- Associate's degree with seven (7) years of experience; -OR- nine (9) years of experience. Related experience must be in a University environment (department will define related experience). 


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.


REQ: 20110


Nearest Major Market: Cincinnati

Job Segment: Research

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