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Network Administrator Lead

Date: May 28, 2021

Location: Cincinnati, OH, US

Company: University of Cincinnati

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati embarks upon its third century – building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here. Underscoring the power of creativity, ingenuity, invention and inclusion, what’s Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America’s top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as “the most ambitious campus design program in the country.

 

Job Overview

Lead the design, development, support, maintenance, monitoring, and implementation of the university’s enterprise data, voice, and wireless networks serving as a subject matter expert in at least one critical technology area. Provide final escalation incident support, fulfill advanced customer requests in their subject area, research new technologies, develop solutions for network expansion and growth, lead the deployment of network hardware and configuration as part of the department’s ongoing initiatives, and work with management to form strategies for the introduction of new and improved technologies..

Essential Functions

  • Lead the design, development, and provide final escalation support for networking technology, including LAN/WAN (wired switches and routers), WLAN (wirless access points and controllers), network security (VPN, firewalls, and authentication systems), network support (DNS/DHCP, network management), and telephony (VoIP) services; specific duties will vary according to the life cycle and the technical complexity of the network and associated hardware and software.
  • System Owner/Subject Matter Expert for one of the Network Operations department’s major systems: LAN/WAN, Wirless, Voice, Security.
  • Plan, design, configure, maintain, and manage enterprise network devices, traveling throughout the university’s campuses and to other remote facilities as necessary.
  • Serve as internal project manager for small to medium scale implementation projects.
  • Monitor and analyze network activity to ensure optimal network usage, and performance; establish and operate network test facilities; test and evaluate network systems to eliminate problems and make improvements.
  • Evaluate and select new technologies to optimize network capacity, efficiency, and performance.
  • Facilitate work with clients, technical staff, and vendors on service request fulfillment, network implementation, optimization, and ongoing management.
  • Troubleshoot system failures escalating to vendors as appropriate; act as final level of escalation for incident reports and works with Network Operations team members and other departments to resolve problems.
  • Participate in an after-hours Tier 3 on-call rotation responding to network outage emergencies as defined in the department’s standard operating procedures; serve as the emergency escalation contact for Tier 2 support.
  • Create and maintain a disaster recovery and backup & restore plan for vital network components, implementing when necessary.
  • Perform backups of network equipment configurations and support system data.
  • Ensure the security of the university’s network by implementing the policies and practices that prevent and monitor unauthorized access, misuse, or denial of service to a computer or other network-accessible resources.
  • Develop and maintain documentation for network systems to be used by other engineers or the university community.
  • Serve as seasoned and highly proficient professional, technical mentor and advisor to the entire Network Operations team.
  • Serve as an expert resource to others outside of Network Operations while serving on committees and project teams.
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.)
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

  • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or another related program.
  • Eight (8) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

Valid Driver's License.

Required Experience

  • Four (4) years of advanced level experience working with networking hardware and software including network design and implementation.
  • Possess an expert-level understanding of commonly used networking concepts, practices, and procedures.

Additional Qualifications Considered

  • Professional level (CCNP, CWNP) or higher industry certification.
  • Master’s Degree and two (2) years of advanced level experience working with networking hardware and software including network design and implementation.

 

Physical Requirements/Work Environment

Hearing, listening - Continuously
Sitting - Continuously
Repetitive hand motion (such as typing) - Continuously
Lifting - up to 20 pounds - Often
Talking - Often
Bending - Seldom
Climbing stairs/ladders - Seldom
Crawling - Seldom
Crouching - Seldom
Kneeling, squatting - Seldom
Lifting - over 50 pounds - Seldom
Lifting - up to 50 pounds - Seldom
Pulling, pushing - Seldom
Reaching overhead - Seldom
Stooping - Seldom
Walking - Seldom

 

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

 

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 62421 

SF:LJN (OMJ) SF:RM SF:HEJ SF:INS SF:HERC SF:DIV


Nearest Major Market: Cincinnati

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