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Enrollment Services Adviser, Cincinnati Online

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Date: Jan 24, 2019

Location: Cincinnati, OH, US

The University of Cincinnati (UC) is a premiere research institution located in Cincinnati, Ohio. Founded in 1819 and celebrating its 200th anniversary, UC educates approximately 46,000 students across three campuses and online. For nearly 20 years, UC has delivered programs online and currently has several dozen distance learning programs serving nearly 6,000 students. Supporting these students is University of Cincinnati Online, an emergent unit of the university.


At University of Cincinnati Online (UC Online), we deliver a world-class experience for students seeking online flexibility and University of Cincinnati quality. From inquiry to graduation, we push the boundaries of what is possible and drive innovation in online education at the University of Cincinnati. With a student-centric approach and data-driven decision-making model, we support students through the online lifecycle of program discovery, program participation, and degree attainment. Our students realize their hope for a better future through real-life learning at an institution with a legacy of research, innovation, and accomplishment.


In fulfillment of this mission, UC Online invites candidates to the position of Enrollment Services Advisor, a role responsible for nurturing student interest in UC's online programs and assisting potential students through the application process. As this unit continues to grow, we are searching for one (1) to eight (8) individuals.


Responsibilities for this position include: engaging with prospective students interested in online courses, certificates, and degree programs; interacting with prospective students from point of inquiry through the new student life cycle and using a consultative advising approach to build friendly, professional relationships with prospective students from inquiry through 1st term registration. Conducting interviews to qualify candidates, explaining academic programs, and assessing prospective students’ fit with their program of interest.  Implementing a communication plan and lead management strategy designed to encourage, support, and guide prospective students through the application and registration process for the desired program or certificate.


Additional application information:

  • This position is based on the UC Main Campus in the Clifton area of Cincinnati, OH and the selected candidate will be expected to work on-campus.


Minimum Qualifications:

Bachelor's degree with three (3) years experience; -OR- Associate's degree with five (5) years experience; -OR- seven (7) years experience. Also required counselor or service provider experience.


Preferred Qualifications:

  • Knowledge of college admissions and recruitment. Professional verbal and written communication skills.
  • Proficiency in essential office technology (Microsoft Outlook, Word, Excel, etc.).
  • Experience in sales, recruitment, or admissions, preferably one (1) year in an outbound recruitment office.


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.


REQ: 35953 


Nearest Major Market: Cincinnati

Job Segment: Program Manager, Medicare, Management, Research, Healthcare

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