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Donor Services Field Manager, Hoxworth Blood Center

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

 

Job Overview

The University of Cincinnati, College of Medicine, Hoxworth Blood Center (HBC) is recruiting for a Donor Services Field Manager, to manage the donor services collection team and all associated operations of one or more assigned donor-drawing operations, to ensure efficient donor flow and staff utilization.

 

This position will support the University's mission and commitment to excellence and diversity in our students, faculty, staff, and all our activities.

Essential Functions

  • Monitor operations to ensure a high quality of customer service; evaluate attainment of recruitment and collection goals.
  • Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP).
  • Assist in the development of new Standard Operating Procedures (SOP).
  • Act as a role model through the demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance etc.
  • Recommend and provide training to donor services staff.
  • Work with Donor Services administrative staff to implement organizational changes to the field. 
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). 
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

  • Bachelor’s Degree must be in healthcare management or related field.
  • Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

  • Five (5) years related phlebotomy experience.
  • Three (3) years supervisory and/or staff training/mentoring experience.

Physical Requirements/Work Environment

  • Sitting - Continuously
  • Repetitive hand motion (such as typing) - Continuously
  • Hearing, listening - Continuously
  • Talking - Continuously
  • Standing - Continuously
  • Walking - Continuously
  • Lifting - up to 20 pounds - Continuously
  • Bending - Often
  • Stooping - Often
  • Climbing stairs/ladders - Often
  • Kneeling, squatting - Often
  • Reaching overhead - Often
  • Pulling, pushing - Often
  • Crouching - Seldom
  • Crawling - Seldom
  • Lifting - up to 50 pounds - Seldom
  • Lifting - over 50 pounds - Seldom

 

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.

 

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

 

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 91436 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN

Donor Services Field Manager, Hoxworth Blood Center

Date:  Jan 29, 2023
Location: 

Cincinnati, OH, US

Facility:  Main Campus


Nearest Major Market: Cincinnati

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