Job Overview

Lead and manage IT project management areas. Oversee the overall program portfolio and project lifecycle for strategic IT projects, ensuring successful delivery within scope, on time, and on budget. Manage a team and projects across multiple methodologies, including Agile and Waterfall, aligning project execution with the university's broader mission and technology strategy.

Essential Functions

• Lead, mentor, and develop the project management team, ensuring effective delivery of IT projects that align with the university's goals.
• Develop and implement project management frameworks, policies, and best practices to standardize processes across Agile and Waterfall methodologies.
• Collaborate with IT leadership to prioritize and align projects with strategic objectives.
• Serve as the primary point of contact for project status, risk management, and issue resolution, ensuring transparent communication with stakeholders. Communicate project status, issues, and risks to executive leadership, steering committees, and other stakeholders, providing visibility into project performance and success metrics.
• Oversee the full lifecycle of IT projects, from initiation through execution and closing, ensuring that scope, schedule, budget, and quality targets are met.
• Facilitate cross-functional projects and teams, including IT, academic, and administrative departments, to ensure project goals are achieved.
• Implement and maintain effective project tracking and reporting tools (Jira) for Agile and Waterfall environments. Develop dashboards and overall reporting on the program portfolio across all central IT areas.
• Manage project portfolios, ensuring that resource allocation, timelines, and risk management are optimized across multiple projects.
• Ensure effective implementation of Agile and Waterfall methodologies, including leading daily standups, sprint planning, retrospectives, and stakeholder reviews in Agile projects, while ensuring that Waterfall projects adhere to traditional project management practices.
• Guide teams in choosing appropriate methodology for each project based on scope, complexity, and stakeholder needs.
• Foster a culture of continuous improvement by integrating feedback and lessons learned from Agile and Waterfall projects.
• Provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related field

Required Experience

• Eight (8) years of progressive experience in IT project management, including five (5) years in a leadership role.
• Experience working across multiple facets of IT and projects in infrastructure, development, security, operations, etc.
• Proven experience managing projects using both Agile and Waterfall methodologies.
• Strong knowledge of project management tools (Jira) and techniques for both methodologies.
• Excellent leadership, communication, and interpersonal skills with a proven ability to lead teams and engage stakeholders at all levels

Additional Qualifications Considered

• Master’s Degree preferred
• Project Management Professional (PMP) certification or Agile/Scrum certification strongly preferred
• Experience in higher education or similar complex organizational environment highly desirable

Physical Requirements/Work Environment