Job Overview

Reporting to the Vice Provost for Academic Analytics, the Director of Student Success & Research Analytics is a critical partner in advancing strategic priorities of the Provost Office at the University of Cincinnati. The incumbent will have a track record of ensuring organizations make sound, evidence-based decisions and of promoting strategic alignment. Provide thought leadership for customer and marketing analytics, generating deep and actionable insights, surfacing new trends in marketing metrics and measurement, and driving effectiveness and efficiency. An ability to develop strong relationships with other campus offices and leaders will be key. Flexibility, creativity, and a broadly strategic mindset will be crucial to success in this role. The Director will develop and maintain a reporting library and build dashboards for efforts aimed at enrollment forecasting, the assessment of recruitment initiatives, and scholarship and financial aid targeting strategies, and develop accompanying predictive models for student success. The Director will support leadership across Provost offices in optimizing data to inform strategy. High-energy, astute; forward-thinking, collaborative, resilient, and determined; possesses a realistic understanding of the challenges at hand combined with optimism and an eye to the possible; able to instill trust in others; demonstrates excellent judgment; open to new ideas and to sharing ideas with others. Has a sense of urgency and engagement; a strong moral compass; honesty and candor; a personal presence that is approachable, active, and engaged; genuine pleasure in interactions with students, faculty, and staff; patience, emotional control, and stamina.

Essential Functions

• Supervise high-performing team members with an intentional focus on developing and mentoring analysts to continue growing their technical skill sets and deepening their expertise in organizational data.
• Lead the advancement of data analytics and capacity building evaluation methodology by providing expertise in using mixed methods (quantitative/qualitative), survey methodology, and online data collection platforms (e.g., Qualtrics). Leverage analytic expertise to design data products to advance analyses and tools to create a best-in-class consulting product. 
• Analyze trends using historical data, market trends, and other relevant bodies of information to create predictive enrollment models. 
• Perform extensive data analysis. 
• Models positive engagement in resolving conflict and elevates a focus on mission and what is best for the people we serve. 
• Translates department strategy into SMART project goals and deliverables for teams and individuals. Cascades strategies and goals to all team members.
• Regularly create ad hoc reporting for the Assistant Vice Provost for Academic Analytics and the Vice Provost for Enrollment Management, related to enrollment, scholarships, and recruitment activities. 

Required Education

Bachelor's Degree in relevent area of specialization.

Required Experience

• Six (6) years of progressive experience working with data mining and sophisticated modeling of data-informed outcomes.
• Extensive experience in higher education, preferably in working with data from recruitment/admissions, scholarships, student success modeling, and/or other student records.
• Demonstrated knowledge of basic statistical concepts and programming language of analytical software, such as SQL, SAS, R, SPSS, or others. 
• Experience building Tableau and/or Microsoft Power BI reports and dashboards. 
• Demonstrated experience in data visualization and assisting others in understanding how to interpret data. 
• Exceptional communication skills, including effective writing, public speaking, and persuasive competencies. 
• Bachelor’s degree in a relevant area of specialization is required. Advanced degree is preferred. 

Additional Qualifications Considered

• Advanced degree is preferred.

Physical Requirements/Work Environment