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Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.  Newly hired individuals will be required to provide proof of their COVID-19 vaccination.  There is an opportunity to request an exemption from the vaccine requirements for medical reasons, sincerely held reasons of conscience, or religious beliefs.

Associate Ombuds

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL


Founded in 1819, the University of Cincinnati puts education into action, ranking among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”


With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.8 billion.


At UC, today’s possibilities spark tomorrow’s reality.


Job Overview

Assist the University Ombuds to engage in informal dispute resolution in the university community; working primarily with students, staff, and faculty. Provides confidential services (outside of the scope of Title IX) for visitors faced with university-related conflicts. Conduct visitor consultation, conflict analysis, conflict coaching, mediations, and facilitations.

Essential Functions

  • Assist University Ombuds with visitor consultation and case management. Manage an individual caseload.
  • Listen, help clarify visitors’ concerns, identify and evaluate visitor options, referrals to other resources, coach on effective conflict management, facilitation, and mediation. Share information on formal university processes with visitors.
  • Collaborate with ombuds staff on cases that may overlap or address concerns regarding systemic issues.
  • Design and present dispute resolution trainings requested by various campus groups.
  • Assist in establishing and maintaining partnerships across campus with stakeholders and university resources; attend periodic stakeholder and partner outreach events; and participate in Ombuds Office outreach activities in the campus community.
  • Adhere to the International Ombudsman Association Standards of Practice.

Required Education

  • Bachelor’s Degree
  • Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Three (3) years of related experience. Related experience must be in a university environment.

Additional Qualifications Considered

  • Master’s Degree in Dispute Resolution, Organizational Management, or other related field.
  • Demonstrated skills in mediation, facilitated dialogue, dispute systems designs, conflict coaching, and/or executive/leadership coaching.
  • Familiarity of alternative dispute resolution associations, i.e. International Ombudsman Association, American Bar Association ADR, Association of Conflict Resolution.
  • Public speaking experience.

Physical Requirements/Work Environment

  • Office environment/no specific unusual physical or environmental demands.


Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range of $40,738.32-$51,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.


REQ: 82337 


Associate Ombuds

Date:  May 14, 2022

Cincinnati, OH, US

Facility:  Main Campus

Nearest Major Market: Cincinnati

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