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Assistant Director Admissions, CRM

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department.

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

Job Overview

The Office of Undergraduate Admissions at the University of Cincinnati is seeking two Assistant Director of Admissions for Customer Relationship Management (CRM) systems. These positions will report directly to the CRM Manager and provide support in day-to-day operations, data management and integrity as well as long term strategy related to functionality and support of the CRM (Technolutions Slate). These roles will collaborate with admissions staff as well as campus partners to ensure Slate is functioning at its peak for prospective students, applicants and counselors. One role will be focused primarily on data management, including but not limited to uploads, record maintenance and source formats. The second role will primarily focus on day-to-day strategy and support. These candidates will also have a proven ability to manage multiple priorities under hard deadlines while keeping a high level of professionalism and exceptional attention to detail and accuracy.

 

This position will offer flexibility for a hybrid remote work arrangement for applicants with a residence within OH/IN/KY. Remote work arrangements are subject to change in accordance with university policies.

Essential Functions

  • Support day-to-day operations within the CRM. 
  • Assist in the setup, maintenance, and optimization of the CRM to successfully execute the university’s enrollment strategy. 
  • Participate in strategic conversations about innovation and improvements within the CRM. 
  • Troubleshoot and problem solve. 
  • Develop an understanding of existing business processes and help define and implement new ones. 
  • Collaborate and coordinate with university-wide Institutional Research, BCS (Business Core Systems), and offices with Admissions to ensure team, systems, and operations work efficiently and effectively.  
  • Develop, coordinate, and support Admissions technology solutions and enhancements through data findings to help drive functional areas across the university forward.  
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). 
  • Attend office and institutional meetings.  
  • Participate in professional development opportunities such as conferences, workshops, and meetings. Attend seminars when needed. 

Required Education

Bachelor's Degree.

Required Experience

  • Three (3) years of relevant experience.  
  • Some positions may require specialized experience.  

Additional Qualifications Considered

  • Experience with Technolutions Slate CRM is ideal.
  • Previous supervisory experience.

Physical Requirements/Work Environment

  • Office environment/no specific unusual physical or environmental demands.

Application Process

Interested and qualified applicants must apply online. In addition to completing the online application, applicants must include the following:

  • A resume.
  • A cover letter (explaining your interest in the position).
  • Please use the additional documents feature as needed for these items.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range of $60,000 - $66,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.

 

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

 

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 85768

Assistant Director Admissions, CRM

Date:  Jul 29, 2022
Location: 

Cincinnati, OH, US

Facility:  Main Campus


Nearest Major Market: Cincinnati

Job Segment: CRM, Manager, Medical, Medicare, Data Management, Technology, Management, Healthcare, Data