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Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.  Newly hired individuals will be required to provide proof of their COVID-19 vaccination.  There is an opportunity to request an exemption from the vaccine requirements for medical reasons, sincerely held reasons of conscience, or religious beliefs.

Assistant Director, Parent & Family Programs

Current UC employees must apply internally via SuccessFactors >


Founded in 1819, the University of Cincinnati puts education into action, ranking among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”


With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.8 billion.


At UC, today’s possibilities spark tomorrow’s reality.


About the Department

Parent & Family Programs provides families with information about student services and resources, campus engagement opportunities, and a dedicated place to receive support in helping their students successfully navigate the UC experience.

Job Overview

Under general supervision from the Director, the Assistant Director serves as a designated central point of contact for family inquiries and case management for issues primarily related to residential students, including providing timely and accurate responses, referrals, and follow-up. This role works regularly with staff from Housing and Resident Education & Development to ensure proper support for residents and response to incoming concerns from family members. This role develops communication plans (including critical updates and seasonal content that anticipates needs) to serve families across multiple channels (e.g. social media, web, e-newsletters). This role participates in the planning of parent and family events and programming, including UC Family Weekend, Bearcats Bound Orientation, Move-In, Welcome Week, etc.

Essential Functions

  • Assist with development, implementation and administration of goals to achieve strategic objectives;assume management responsibility for a wide range of projects/tasks associated with primary business operations and/or corporate relations that have significant impact within the business function. 
  • Develop internal policies, procedures, controls, and manage processes to increase internal business and/or external corporate partnerships and advance service levels; responsible for policy execution and results that enrich the department/center, the campus and the university; consults with Director on major policy changes affecting other departments. 
  • May be responsible for coordinating a function or program(s) with significant impact on external relations.
  • May be responsible for collaborating efforts with administrative and academic units (i.e., Public Relations, Academic Colleges, Foundation, etc.) to enhance business/community partnerships. 
  • Assist with preparation of annual unit operating budget recommendations; develop, implement  and monitor assigned budgets; limited signature authority for purchases and payroll.
  • Prepare reports, disseminate/interpret information, provide advice, write proposals, deliver presentations, construct contractual agreements, and ensure that all programs and services comply with university, state and federal regulations.
  • Communicate and assist  students, parents, corporate  partners resolve questions and complex issues; represent the university internally and externally.
  • Assist with administrative leadership and supervision to exempt and non-exempt staff; hire, orient, train, mentor and evaluate  assigned staff; monitor and  coordinate staff development and training programs.
  • Serve on various university, division and departmental committees and may represent the department at various state and national associations; may function for the Director or Associate Director in his/her absence, as required.

Minimum Requirements

  • Bachelor's degree with five(5) years experience; -OR-Associate's degree with seven (7) years experience; -OR-nine (9) years experience.
  • Degree must be in a related field; experience must be related.
  • Experience also requires at least three (3) years supervision.

Additional Qualifications Considered

Master's degree in Higher Education, Student Affairs, College Student Personnel, Counseling, or related field.


Application Process

  • A Resume and Cover letter are required and must be submitted as part of the online application process.
  • Cover Letters should be addressed to Whitney White, Director, Parents & Family Programs and Student Affairs Marketing & Communication.  
  • Please use the additional documents feature as needed for these items.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range of $50,132 - $58,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.


REQ: 82662 


Assistant Director, Parent & Family Programs

Date:  Jun 19, 2022

Cincinnati, OH, US

Facility:  Main Campus

Nearest Major Market: Cincinnati

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