Job Overview

As a member of the Advising Center, provide academic advising, intervention, support services, and programming to current and prospective students in campus-based and online/distance learning programs at the University of Cincinnati Clermont College (UCC).  Utilize a student-centered approach to enhance students’ likelihood of retention and success in the College and at the University.  Assist students in developing a portfolio of experiences which will enhance their college experience and prepare them to transition to a career or further education.  Assist students transitioning into and out of the college. 

This position requires a high degree of accountability and responsibility.  Daily work involves handling information that is often sensitive and confidential in nature; therefore, discretion is of the utmost importance.  The individual will be expected to exercise sound judgment as it relates to dealing with students, faculty, staff, parents, and administrative personnel.

This position is located in Batavia, Ohio.  A hybrid work schedule may be permissible after a probationary period.

Essential Functions

• Provide academic advising to facilitate students’ successful and timely educational planning and degree completion in alignment with their educational and career goals.  
• Serve as advisor for a designated caseload of students through proactive outreach, support, and education. Develop a rapport of trust and accessibility with assigned students. Ensure accurate advice and quality support, contributing to persistence and a positive student experience.
• Monitor student progress and develop graduation plans in partnership with individual students. Provide information regarding curriculum, policies, procedures, opportunities, and guidelines for academic programs.
• Evaluate student information and utilize data to facilitate enrollment and registration. Maintain advising and enrollment records. In partnership with faculty, assess advanced standing credit, substitute courses to meet graduation requirements, and create degree audit exceptions. Facilitate and complete student degree certification.
• Evaluate student needs and provide appropriate resource referral to career, academic, counseling, and student life resources and opportunities.  
• Support students through educational transition processes (ex. orientation, exploration, transfer, transition, and graduation.)
• Recommend actions related to academic alert, probation, suspension, and dismissal of students. Identify opportunities for high-performing student engagement and goal attainment.
• Utilize current advising and student success technologies for outreach to students. Perform other duties related to student success. 
• Support student needs with sound equity and inclusion practices for student success.
• Engage ongoing professional development and training to maintain up-to-date knowledge about advising concepts, practices, policies, technologies, and student success needs at the university and in higher education.
• Function as a member of an advising or student success team to ensure the proper workflow and outcomes of the unit. Collaborate with UC advising community colleagues to advance quality advising practice.
• Attend related meetings and functions.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor’s Degree

Required Experience

Zero (0) to one (1) year of student service or related experience.

Additional Qualifications Considered

• Undergraduate student service and/or leadership may be considered.  Experience in other areas with transferable skills may also be considered.
• Demonstrated commitment to diversity, equity and inclusion
• Possess a collaborative work style that fosters trust, respect, and successful working relationships with students, faculty, staff, and administrators
• Project management skills: ability to multitask, problem-solve, prioritize, delegate, and to create systems and processes.
• Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
• Excellent communication skills; able to communicate effectively and articulately in writing and orally.
• Solid relationship management skills enhancing internal organizational relations and external community interactions.
• Ability to work well with a diverse group of staff and volunteers

Physical Requirements/Work Environment