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Work Study Student - CCM Helpdesk Support 1

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Date: Dec 26, 2017

Location: Cincinnati, OH, US

Seeking Student worker eligible for Work Study to provide Level One HelpDesk support to students, faculty and staff.

Responsibilities include:


  • Providing phone support for all CCM related hardware, software, and servers in a mixed MAC/Windows environment;
  • Using Footprints Ticketing system for unresolved tickets;
  • Direct lab support for 21 dual booted Apple computers.


Phone support for the College will be to the helpdesk located in 3207 Mary Emery Hall. This Technologies Level 1 support position is the primary point of contact for all CCM Computer and technology questions and problems.


Application Process:  Complete an Applicant Profile and upload your Resume, then apply to Requisition # 22208 and upload a copy of your FEDERAL WORK STUDY award under the "Additional Documents" section. Failure to include a copy of your Federal Work Study award may remove you from consideration.


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.


REQ: 22208


Nearest Major Market: Cincinnati

Job Segment: Help Desk, Information Technology, Technology

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