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Assistant Director, Operations and Special Events

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Date: Jan 23, 2019

Location: Cincinnati, OH, US


Assistant Director, Operations and Special Events


The Assistant Director provides dynamic hands-on leadership for the daily management and supervision of the Parking Services Field Operations staff. This position has significant staff, administrative and risk management responsibilities. A vital component of this position is a strong commitment to team work, customer service, and staff development.



  • Recruit, hire, train, schedule, supervise, and evaluate field operations and special event staff
  • Coordinate employee orientations and staff meetings
  • Develop/revise employee handbooks, policies and procedures as needed
  • Manage audit/reconciliation of all PARCS equipment and special event revenue
  • Develop an approved budget for purchases/repairs and supervise payroll for staff
  • Responsible for programming and tracking special events through T2 software; including online parking sales
  • Direct and coordinate parking facility operations: including, inspection of parking facilities to ensure facilities and equipment are in proper working order
  • Liaison between UC Athletics, FC Cincinnati, Kingsgate Marriott Conference Center, Admissions, Orientation, etc. to plan and coordinate game day and event parking
  • Plan, develop and implement special parking programs including special parking requests, Motorist Assistance Program, and space utilization studies to maintain adequate usage of available facilities
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree with three (3) years experience; -or- Associate’s degree with five (5) years experience; -or- seven (7) years experience.
  • Experience must be in special event or parking related field.
  • Experience must include at least one (1) year supervision.


Preferred Qualifications:

  • Master’s degre in Business Administration, Communication, or related field
  • Excellent communication, organization, management, leadership and professional skills.
  • Proven commitment to staff development and customer service.
  • A demonstrated ability to take initiative, problem solve, and meet deadlines.
  • Ability to collaborate effectively as a member of a goal-oriented team.
  • A working computer knowledge using Microsoft Office and Adobe products in a Windows/network environment.


The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.


As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).


The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.


REQ: 35926 


Nearest Major Market: Cincinnati

Job Segment: Operations Manager, Payroll, Logistics, Manager, Operations, Finance, Management

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