System Administrator 2, Digital Technology Solutions
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department.
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University’s overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.
Job Overview
Support, maintain, monitor, and implement the university’s enterprise systems and services: data storage, active directory, DNS, servers, cloud technologies and virtualization. Work with senior members of the System Administration team to provide incident support, fulfill customer requests, and participate in the design/deployment of systems and services as part of the department’s ongoing initiatives.
Essential Functions
- Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services.
- Configure, maintain and manage enterprise class storage and server hardware, software and services; travel throughout the university’s campuses and to other remote facilities as necessary.
- Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.Collaborate with clients, technical staff and vendors on service request fulfillment.
- Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolve problems.
- Participate in 24x7 on call rotation responding to service outages as defined in the department’s standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call.
- Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community.
- Ensure the security of the university’s shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources.
- Serve as a competent professional sharing attained knowledge with peers.
- Performs related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
- Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Trainings/Certifications
Valid Driver’s License
Required Experience
- Two (2) years of related experience with implementing enterprise class IT technologies.
- Advanced working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies.
- Strong critical thinking and decision-making skills.
- Excellent project management skills and the ability to prioritize.
- Firm grasp on IT infrastructure and operations best practices.
- Strong customer service skills.
Additional Qualifications Considered
- Intermediate to advanced working knowledge with VMWare, Linux, Windows\AD Administration, DNS, LDAP, and Cloud Administration.
- Good understanding of Hyper-converged infrastructure, SQL cluster technologies, F5 BIG-IP load balancing, and HPC Administration.
- Skilled in HTML, Language Scripting and familiarity with SAN environments.
- MCSE, MCSA, MS Certified Azure Administrator\Solution Architect, VCP6.5+, RHCS, RHCSA, CompTIA, CCSP, AWS Certified Solutions Architect, GCP Cloud Architect, SNCP, SNIA, CCIE, CCNP, BCNE certifications.
Physical Requirements/Work Environment
- Sitting - Continuously
- Repetitive hand motion (such as typing) - Continuously
- Hearing, listening - Continuously
- Talking - Often
- Standing - Often
- Walking - Often
- Bending - Seldom
- Climbing stairs/ladders - Seldom
- Crawling - Seldom
- Crouching - Seldom
- Kneeling, squatting - Seldom
- Lifting - over 50 pounds - Seldom
- Lifting - up to 20 pounds - Seldom
- Lifting - up to 50 pounds - Seldom
- Pulling, pushing - Seldom
- Reaching overhead - Seldom
- Stooping - Seldom
- Shoveling - Not Required
- Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level.
- Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range of $75,000 - $85,000 dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.
The University of Cincinnati is an Equal Opportunity Employer.
REQ: 95703
System Administrator 2, Digital Technology Solutions
Cincinnati, OH, US
Nearest Major Market: Cincinnati
Job Segment:
Network Administrator, Developer, Cloud, Solution Architect, Virtualization, Technology